Police Clearance Certificate in Nepal: Complete Guide to PCC Online Process

A Police Clearance Certificate (PCC) is an official document issued by the Nepal Police confirming whether an individual has any criminal record. This certificate serves as proof of good conduct and character verification, commonly required for foreign employment, visa and immigration applications, overseas education, adoption proceedings, and various legal purposes. Nepal's digital transformation has made obtaining a PCC significantly easier through the Online Police Clearance Registration (OPCR) system, allowing applicants to complete the entire process online within 2-3 working days.

This comprehensive guide explains everything you need to know about obtaining a Police Clearance Certificate in Nepal, including the online application process, required documents, fees, processing time, attestation requirements, and solutions to common issues.

What is a Police Clearance Certificate?

A Police Clearance Certificate (also called Police Report, Character Certificate, or Good Conduct Certificate) is an official document issued by the Nepal Police Headquarters confirming an individual's criminal record status. The certificate verifies whether the applicant has any criminal history, pending cases, or involvement in illegal activities within Nepal.

The PCC contains the applicant's personal information, photograph, and an official statement regarding their criminal record status. Modern certificates issued through the OPCR system include QR codes and digital signatures for authentication and verification purposes.

Validity of Police Clearance Certificate

A Police Clearance Certificate from Nepal is generally valid for 3 to 6 months from the date of issuance. The exact validity period depends on the requirements of the requesting authority, country, or institution. Most foreign embassies and immigration authorities require PCCs issued within the last 3-6 months.

Who Needs a Police Clearance Certificate?

Various individuals require a Police Clearance Certificate for different purposes:

PurposeWho Needs ItWhy Required
Foreign EmploymentWorkers going abroad for employmentBackground verification by foreign employers
ImmigrationVisa, PR, or citizenship applicantsCriminal history check by foreign governments
Higher EducationStudents applying to universities abroadCharacter verification for educational institutions
ScholarshipsScholarship applicantsBackground check requirement
AdoptionProspective adoptive parentsCharacter verification for adoption agencies
Legal ProceedingsParties in court casesOfficial verification for legal matters
Business RegistrationCompany directors/foundersGood standing verification for company registration
Government JobsPublic service applicantsSecurity clearance requirements

Eligibility for Police Clearance Certificate in Nepal

To apply for a Police Clearance Certificate in Nepal, applicants must meet the following eligibility criteria:

For Nepali Citizens

  • Must hold a valid Nepali citizenship certificate
  • Must be at least 16 years of age (minors require parent/guardian application)
  • No pending criminal cases or unresolved legal matters in Nepal
  • Valid passport (required for international purposes)

For Foreign Nationals

Foreign nationals who have resided in Nepal may also obtain a PCC:

  • Must hold valid passport
  • Must have valid Nepali visa or residence permit
  • Proof of residence in Nepal
  • No pending legal matters in Nepal

Documents Required for Police Clearance Certificate

Applicants must prepare the following documents before applying for a PCC:

DocumentPurposeFormat (Online)
Citizenship CertificateProof of Nepali citizenshipScanned copy (PDF/JPEG)
PassportRequired for international applicationsScanned copy of bio-data page
Recent PhotographIdentification on certificatePassport-sized digital photo
Proof of ResidenceConfirms current addressUtility bill or rental agreement
Purpose StatementExplains reason for PCC requestJob offer, admission letter, visa copy
Departure Date ProofFor applicants who traveled abroadPassport page showing departure stamp
Important: Ensure all personal details (name, date of birth, address) are consistent across all documents. Any discrepancy may cause processing delays or application rejection.

Online Process for Police Clearance Certificate in Nepal

The Online Police Clearance Registration (OPCR) system is the fastest and most convenient method to obtain a PCC in Nepal. Here's the step-by-step process:

Step 1: Visit the Official OPCR Portal

Go to the official Nepal Police OPCR website: https://opcr.nepalpolice.gov.np

Alternatively, you can apply through the Nagarik App, Nepal's official government services application.

Step 2: Create an Account

  • Click on "Register" or "Create Account"
  • Enter valid email address (use carefully—this cannot be changed later)
  • Provide active phone number
  • Create a secure password
  • Verify your email address through the confirmation link
Note: If you make a mistake in your name during registration, you will need to create a new email ID and register again. The system does not allow name corrections after registration.

Step 3: Complete the Application Form

Log in and fill out the online application form with accurate details:

  • Full name (exactly as per citizenship certificate)
  • Citizenship number
  • Date of birth
  • Permanent and temporary address
  • Father's and mother's name
  • Purpose of PCC application
  • Departure date (if applicable)

Step 4: Upload Required Documents

Upload scanned copies of all required documents in PDF or JPEG format:

  • Citizenship certificate (front and back)
  • Passport bio-data page
  • Recent passport-sized photograph
  • Proof of residence
  • Departure date proof (passport stamp page)
  • Supporting documents (job offer, admission letter, etc.)

Step 5: Submit Application

Review all information carefully before submission. Once submitted, you will receive an application ID for tracking purposes.

Step 6: Track Application Status

Log in to your OPCR account and check "View Application Status." Common statuses include:

  • Processing: Application under review
  • Approved: PCC ready for download
  • On Hold: Additional verification required
  • Rejected: Application denied (reasons provided)

Step 7: Download Your Police Clearance Certificate

Once approved, download your PCC as a digitally signed PDF with QR code authentication. The downloaded certificate is your original copy—Nepal Police does not provide paper copies from their office.

Step 8: Attestation (If Required)

For international use, your PCC may require attestation through the Department of Consular Services:

Offline Process for Police Clearance Certificate

For those who prefer traditional methods or face technical difficulties with online application:

  1. Visit Local Police Station: Go to the District Police Office with jurisdiction over your residence
  2. Obtain Application Form: Collect the PCC application form from the police station
  3. Complete the Form: Fill out all details accurately
  4. Submit Documents: Attach photocopies of citizenship, passport, photographs, and proof of residence
  5. Pay Processing Fee: Submit the required fee
  6. Background Verification: Police conduct verification through local stations
  7. Collect PCC: Return to collect your certificate after notification

Processing Time (Offline): 1-4 weeks depending on verification requirements

Processing Time for Police Clearance Certificate

Application MethodProcessing TimeConditions
Online (OPCR)2-3 working daysIf details do not match any suspect
Nagarik App2-3 working daysSame as OPCR system
Offline1-4 weeksDepends on verification complexity
Note: Processing time excludes public holidays. Peak seasons (September-December and March-May) may experience longer processing times due to increased application volumes.

Fees for Police Clearance Certificate

ServiceFee (NPR)Notes
Online Application (OPCR)FreeNo charge for basic PCC application
Nagarik App ApplicationFreeNo charge for basic PCC application
Consular AttestationNPR 500Required for international use
Embassy Verification (varies)$50-75 USDDepends on country

Payment Methods: Online payment through eSewa, Khalti, or direct bank deposit for attestation fees.

Attestation and Legalization for International Use

For most international purposes (employment, immigration, education), your PCC must be attested by the Department of Consular Services under the Ministry of Foreign Affairs:

Online Attestation Process

  1. Visit https://att.nepalconsular.gov.np
  2. Create an account and log in
  3. Upload your PCC document
  4. Pay attestation fee (NPR 500)
  5. Download attested certificate

In-Person Attestation

Visit the Department of Consular Services office at Tripureshwor, Kathmandu with:

  • Original PCC (printed copy)
  • Photocopy of citizenship
  • Photocopy of passport
  • Attestation fee

Embassy Legalization

Some countries require additional verification from their embassy in Nepal or the Nepal Embassy in the destination country. Contact the relevant embassy for specific requirements and fees.

Common Issues and Solutions

Based on official Nepal Police guidance, here are common issues applicants face and their solutions:

IssueCauseSolution
Application on HoldDetails matched with a suspect in police recordsContact character verification section at Nepal Police HQ with citizenship copy and application ID. Relative can attend on your behalf if unavailable.
Incorrect Details on PCC (Nagarik App)Wrong information in Nagarik App profileCorrect your details on Nagarik App through District Administration Office, then reapply. Or apply directly through OPCR portal instead.
Mistake on Issued PCCError in application or processingSystem opens for reapplication on Saturdays (10 AM - 5 PM). Reapply during this window.
Certificate Download FailsBrowser compatibility issuesSwitch browser or use incognito/private mode and try again.
Name Mistake on PCCError during account registrationCreate new email ID and reapply with correct information.
Temporary Password Not ReceivedEmail delivery issuesClick "Forgot Password," enter registered email, complete captcha, click "Reset Password."
Reference Number Not ReceivedAttestation issue, not police issueReference numbers are issued by Department of Consular Services. Contact them directly.
Unclear Departure DatePassport stamp not legibleVisit Immigration Office at Dillibazar, Kalikasthan, Kathmandu. They will provide departure date on official letterhead.
Departed from Foreign Airport (Delhi, etc.)No Nepal departure stampObtain recommendation letter from your Ward Office mentioning departure date from the foreign airport.
Need Original Paper CopyMisunderstanding about processDownload from your user ID and print—this IS your original copy. Nepal Police does not provide paper copies.

Application Blocked for 90 Days

Once a PCC has been dispatched (downloaded), the system blocks new applications for 90 days. If you need corrections:

  • Wait for Saturday reapplication window (10 AM - 5 PM)
  • The system opens specifically for correction reapplications
  • Have all correct documents ready before reapplying

Police Clearance Certificate for Specific Purposes

PCC for Foreign Employment

Workers applying for employment abroad through recruitment agencies or direct hiring need PCC as part of the labor migration process. The PCC proves the worker has no criminal background, which is a standard requirement for work visas in Gulf countries, Malaysia, South Korea, Japan, and other destinations.

PCC for Immigration and Visa

Most countries require PCC for:

  • Permanent residency applications
  • Citizenship applications
  • Long-term work visas
  • Family reunification visas
  • Student visas (some countries)

Note: Tourist visas typically do not require PCC.

PCC for Higher Education

Many universities and scholarship programs require PCC as part of admission requirements, particularly for programs in healthcare, education, law, and government-related fields.

PCC for Adoption

Prospective adoptive parents, both domestic and international, require PCC as part of the adoption eligibility verification process.

Contact Information

Nepal Police Headquarters (Character Verification Section)

Online Resources

Regional Police Offices

RegionOffice Location
Eastern RegionBiratnagar Police Office
Central RegionHetauda Police Office
Western RegionPokhara Police Office
Mid-Western RegionSurkhet Police Office
Far-Western RegionDhangadhi Police Office

Tips for Smooth PCC Application

  • Apply Early: Start the process well before your deadline to account for potential delays
  • Double-Check Information: Ensure all details match exactly with official documents
  • Use Correct Email: You cannot change your registered email, and name mistakes require new registration
  • Keep Documents Ready: Have all scanned documents prepared before starting online application
  • Save Application ID: Note your application ID for tracking and troubleshooting
  • Check Browser Compatibility: Use updated browsers; try incognito mode if facing issues
  • Plan for Attestation: Remember attestation adds 1-2 days to the process
  • Maintain Copies: Keep copies of all submitted documents and downloaded certificates

If you're facing complications with your Police Clearance Certificate application or need assistance with related legal documentation for immigration, employment, or other purposes, our legal team can help guide you through the process. Contact us for professional assistance.

Frequently Asked Questions

A Police Clearance Certificate is an official document issued by the Nepal Police confirming whether an individual has any criminal record. Key points:

  • Issued by Nepal Police Headquarters
  • Contains personal information and criminal record status
  • Modern certificates include QR codes and digital signatures for verification
  • Required for foreign employment, immigration, education, adoption, and legal purposes
  • Valid for 3-6 months from date of issuance depending on requesting authority requirements

Processing times vary by application method:

  • Online (OPCR portal): 2-3 working days if details do not match any suspect
  • Nagarik App: 2-3 working days (same as OPCR)
  • Offline: 1-4 weeks depending on verification complexity Processing time excludes public holidays. Peak seasons (September-December and March-May) may experience longer processing due to increased application volumes. Applications placed on hold due to matching suspect details require additional verification time.

Required documents include:

  • Citizenship certificate (scanned copy for online)
  • Valid passport (bio-data page)
  • Recent passport-sized photograph
  • Proof of residence (utility bill or rental agreement)
  • Purpose statement (job offer, admission letter, visa copy)
  • Departure date proof (passport stamp page if traveled abroad) Ensure all documents have consistent information—name, date of birth, and address discrepancies cause delays or rejection.

Online application process through OPCR portal:

  • Visit https://opcr.nepalpolice.gov.np
  • Create account with valid email and phone number
  • Verify email address through confirmation link
  • Log in and complete application form with accurate details
  • Upload scanned copies of required documents (PDF/JPEG format)
  • Submit application and note application ID
  • Track status through your account
  • Download digitally signed PCC once approved

The basic PCC application is free through both OPCR portal and Nagarik App. Additional costs include:

  • Consular attestation: NPR 500 (required for international use)
  • Embassy verification: $50-75 USD (varies by country)
  • Third-party services: NPR 200-1000 (optional cyber cafe/agency assistance) Payment methods for attestation include eSewa, Khalti, or direct bank deposit.

Application on hold means your details matched with a suspect in police records. Solution:

  • Contact the character verification section at Nepal Police Headquarters, Naxal
  • Bring your citizenship copy and application ID number
  • If unable to attend personally, a relative can go on your behalf
  • Police will verify your identity and resolve the hold
  • Additional documentation may be required to prove you are not the suspect in question

If your PCC has been dispatched with errors:

  • You cannot apply for another PCC for 90 days through normal process
  • The system opens for reapplication specifically on Saturdays from 10 AM to 5 PM
  • Reapply during this correction window with correct information
  • Ensure all documents are accurate before resubmitting
  • For name mistakes made during registration, create new email ID and register again

Nagarik App pulls information from your registered profile:

  • Nepal Police cannot correct details on the Nagarik App
  • Your incorrect Nagarik App profile led to wrong PCC details
  • Solution 1: Correct your details on Nagarik App through District Administration Office, then reapply
  • Solution 2: Apply directly through https://opcr.nepalpolice.gov.np instead of Nagarik App
  • OPCR portal allows you to enter details manually during application

Attestation through Department of Consular Services:

  • Online: Visit https://att.nepalconsular.gov.np, upload PCC, pay NPR 500 fee
  • In-person: Visit Consular Services Office at Tripureshwor, Kathmandu
  • Required documents: Original PCC (printed), citizenship copy, passport copy
  • Processing time: 1-2 additional working days
  • Reference number is issued by Consular Services (not Nepal Police) Some countries require additional embassy legalization after consular attestation.

Solutions for departure date issues:

  • Unclear passport stamp: Visit Immigration Office at Dillibazar, Kalikasthan, Kathmandu. They will provide your departure date on official letterhead. Upload this as departure date proof.
  • Departed from foreign airport (Delhi, Mumbai, etc.): Obtain recommendation letter from your Ward Office mentioning your departure date and the foreign airport from which you departed.
  • Submit the obtained document as your departure date proof in the application.

No, Nepal Police does not provide paper copies from their office:

  • Download the PCC from your OPCR user ID
  • Print the downloaded PDF—this IS your original copy
  • The digitally signed PDF with QR code is the authentic document
  • Printed copies are accepted by embassies and employers when properly attested
  • Keep digital backup of your certificate for future use

Download issues are typically browser-related:

  • Switch to a different browser (Chrome, Firefox, Edge)
  • Try using incognito/private mode in your browser
  • Clear browser cache and cookies before attempting
  • Ensure stable internet connection during download
  • Try downloading from a different device if problems persist
  • Contact Nepal Police support if issues continue after trying these solutions

Password and email issues:

  • Click on "Forgot Password" on the login page
  • Enter the email address used during registration
  • Fill out the captcha verification
  • Click "Reset Password"
  • Check spam/junk folder for password reset email
  • Ensure you're entering the correct email address
  • If email address was entered incorrectly during registration, create new account with correct email

PCC is commonly required by:

  • Workers applying for foreign employment
  • Immigration applicants (visa, PR, citizenship)
  • Students applying to universities abroad
  • Scholarship applicants
  • Prospective adoptive parents (domestic and international adoption)
  • Parties in certain legal proceedings
  • Company directors for business registration
  • Government job applicants requiring security clearance Most requesting authorities require PCC issued within last 3-6 months.

Yes, foreign nationals who resided in Nepal can obtain PCC:

  • Must hold valid passport
  • Must have valid/previous Nepali visa or residence permit
  • Proof of residence during stay in Nepal
  • No pending legal matters in Nepal
  • Processing may take longer due to additional verification
  • Apply through OPCR portal or District Police Office
  • Useful for immigration to third countries requiring criminal checks from all countries of residence